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How to Cancel Pandora (2026)

โœ“ Can cancel onlineUpdated 2026-07-12

Quick answer

Yes, you can cancel Pandora Plus or Premium online. Sign in at pandora.com, open Settings > Subscriptions, choose Switch Plans, then Cancel Subscription. Cancel at least 24 hours before your renewal (or end of free trial) to avoid the next charge. If you subscribed through Apple, Google Play, Amazon, Roku, or a mobile carrier, you must cancel through that provider โ€” Pandora Support cannot manage those subscriptions.

How to cancel Pandora, step by step

Online (web browser)

  1. 1Sign in at pandora.comLog in on a computer at pandora.com. Use this method only if you subscribed directly through Pandora.
  2. 2Open Settings > SubscriptionsSelect your profile image, choose 'Settings', then open the 'Subscriptions' page.
  3. 3Switch Plans, then Cancel SubscriptionSelect 'Switch Plans', then click 'Cancel Subscription' and confirm that you want to stop future payments.

App store / carrier billing

  1. 1Apple (iOS)On your iPhone/iPad open Settings > your name > Subscriptions > Pandora > Cancel Subscription (or manage it via your Apple ID).
  2. 2Android (Google Play)Open the Google Play Store, go to Payments & subscriptions > Subscriptions > Pandora > Cancel subscription.
  3. 3Roku / Amazon / carrierIf you subscribed through Roku, Amazon, or a mobile carrier, cancel through that provider's account tools. On Roku, choose Manage subscription and turn off auto-renew. On T-Mobile, adjust the Pandora add-on in your T-Mobile account; other carrier-billed plans are usually cancelled via Google Play's carrier-billing settings.

โฐ Deadline

Cancel at least 24 hours before your renewal date (or before your free trial ends) to avoid being charged again.

๐Ÿ’ต Fees

No cancellation fee. Pandora subscriptions are month-to-month with no contract.

โ†ฉ๏ธ Refunds

Pandora's cancel article does not promise a refund; cancelling stops future charges. After cancelling you generally keep paid features until the end of the current billing period, then revert to the free tier. Uninstalling the app does not cancel your subscription.

Retention traps to expect

  • You have to click 'Switch Plans' first before the 'Cancel Subscription' button appears โ€” stop there and you haven't actually cancelled.
  • If Apple, Google Play, Amazon, Roku, or a carrier bills you, Pandora Support cannot cancel it โ€” you must go to that provider's own subscription tools.
  • Uninstalling the Pandora app never stops payments, and cancelling later than 24 hours before renewal still lets the next charge through.

The bottom line on cancelling Pandora

Pandora is easy to cancel if you subscribed directly: sign in at pandora.com and open Settings, Subscriptions, then Switch Plans and Cancel Subscription. The odd part is having to click Switch Plans first, so do not stop there. The bigger trap is billing path โ€” if Apple, Google Play, Amazon, Roku, or a carrier charges you, Pandora cannot cancel it, and uninstalling the app never stops payments.

Cancel at least 24 hours before your renewal or trial ends, or the next charge slips through. You keep paid features until the current period ends, then drop to the free tier.

Ways to cancel Pandora at a glance

MethodAvailable?Notes
Online (web browser)โœ“ Yes3 steps
App store / carrier billingโœ“ Yes3 steps

Cancelling Pandora vs Spotify vs Apple Music

How the cancellation experience stacks up against similar services.

PandoraSpotifyApple Music
Cancel online?โœ… Yesโœ… Yesโœ… Yes
Ease of cancelling4 / 55 / 55 / 5
Refund fairness3 / 53 / 53 / 5
No dark patterns3 / 55 / 55 / 5

Pandora cancellation โ€” FAQ

๏ผ‹ Does deleting the Pandora app cancel my subscription?

No. Simply uninstalling the app does not cancel your subscription. You must cancel through your account (or the platform that bills you) to stop charges.

๏ผ‹ When do I need to cancel to avoid the next charge?

Cancel at least 24 hours before your renewal date (or the end of your free trial). Cancelling later may still allow the next charge to go through.

๏ผ‹ I subscribed through Apple/Google โ€” can Pandora cancel it for me?

No. Pandora Support cannot manage subscriptions purchased through Apple, Google Play, Amazon, Roku, or a carrier. You must cancel through that service's own subscription tools.

What to use instead of Pandora

Cancelling usually means you still need the thing. These are the alternatives worth looking at โ€” with the honest downside of each.

Pandora Free

Free

Best for: Listeners who only paid to remove ads and skip more, and don't need offline play

  • Your stations, thumbs history, and taste profile all survive โ€” cancelling Plus or Premium drops you straight back here with nothing lost.
  • Ads return, skips are capped per hour, and offline listening and on-demand search disappear.

Spotify

From $11.99/mo, free ad-supported tier available

Best for: People who liked Pandora's stations but increasingly wanted to play a specific song

  • Keeps the algorithmic-radio experience (Daily Mixes, autoplay) while adding a full on-demand catalogue, and it cancels in two clicks from the account page.
  • No refunds either, and the free tier restricts on-demand playback on phones to shuffle.

Amazon Music

Included with Prime; Unlimited from $9.99/mo

Best for: Prime members who mainly want background stations

  • Prime already bundles ad-free station listening, so many Pandora Plus subscribers can delete the bill entirely rather than replace it.
  • Station tuning is blunter than Pandora's thumbs system, and on-demand control needs the paid Unlimited tier.

Apple Music

From $10.99/mo

Best for: iPhone users who want human-curated stations and live radio

  • Apple Music Radio's live stations and hand-built playlists come closest to Pandora's 'put something on and leave it' feel, with lossless included.
  • No free tier at all, so there's no safety net if you stop paying โ€” and cancelling ends access to your saved library.

Some links are affiliate links โ€” we may earn a commission at no extra cost to you. It never changes which alternatives we list or what we say about them.

Full Pandora alternatives guide โ†’

Sources & official policy links

This guide is independently written and not affiliated with Pandora. Cancellation terms can change at any time โ€” always confirm the current policy on the official website before cancelling.