How to Cancel Amazon Prime (2026)
Quick answer
You can cancel Amazon Prime online in about two minutes: Account & Lists → Prime Membership → Manage Membership → End Membership. If you haven't used any Prime benefits in the current period, you're eligible for a full refund. Used a few benefits? Call Amazon for a possible partial refund.
Ways to cancel Amazon Prime at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web browser) | ✓ Yes | 4 steps |
| By phone (for partial refunds) | ✓ Yes | 1 step |
How to cancel Amazon Prime, step by step
Online (web browser)
- 1Sign in at amazon.comUse the account your Prime membership is on.
- 2Open Prime MembershipHover over 'Account & Lists' (top right) and select 'Prime Membership'.
- 3Manage Membership → End MembershipClick 'Manage Membership', then 'End Membership'. Don't click 'Pause' — that won't cancel.
- 4Confirm the cancellationContinue through the confirmation screens until you see that your membership is ending. Note the end/renewal date.
By phone (for partial refunds)
- 1Call Amazon customer serviceIf you've used some benefits but want a partial refund, call 1-888-280-4331 and ask to cancel Prime with a refund.
⏰ Deadline
Cancel before your renewal date to avoid the next charge. Unless you take a refund, you keep Prime benefits until the end of the current period.
💵 Fees
No cancellation fee.
↩️ Refunds
If you haven't used Prime benefits this period, you can get a full refund (typically 3–5 business days). If you've used some benefits, call 1-888-280-4331 to ask about a partial refund.
Amazon Prime cancellation — FAQ
Can I get a refund when I cancel Amazon Prime?
Yes if you haven't used any benefits in the current period — that qualifies for a full refund. Otherwise a partial refund may be available by phone.
What's the difference between Pause and End Membership?
'Pause' only postpones billing and does not cancel. To actually cancel, choose 'End Membership'.
How do I cancel a Prime free trial?
Follow the same steps. Cancelling during the trial stops it from converting to a paid membership, and you keep benefits until the trial's end date.
Sources
This guide is independently written and not affiliated with Amazon Prime. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.