How to Cancel Noom (2026)
Quick answer
Cancel Noom in the app or at web.noom.com → Settings → Subscription → Cancel Subscription. Critical: you must cancel before 11:59 p.m. ET the day before your next billing date, and uninstalling the app does NOT cancel it. Refunds are only available within 14 days of your first charge (Noom Weight); renewal charges are not refundable.
How to cancel Noom, step by step
Online (web.noom.com)
- 1Log in at web.noom.comSign in to the Subscription Portal with your Noom account.
- 2Settings → SubscriptionOpen Settings and find your subscription details.
- 3Cancel SubscriptionSelect 'Cancel Subscription' and follow the prompts to confirm.
In the Noom app
- 1Open Settings → Manage SubscriptionCancel from within the app. Note: deleting the app does NOT cancel your subscription — you'll keep getting charged.
Support chat / email (for a refund)
- 1Open Noom supportCancelling stops future charges but does not itself issue a refund. To request one, go to noom.com/support and click the orange chat bubble in the bottom-right corner, or email support@noom.com.
- 2Give your charge detailsProvide the account email, the charge date, and the reason for the request; Noom confirms eligibility. Keep the confirmation reply.
⏰ Deadline
Cancel before 11:59 p.m. ET on the day before your next billing date to avoid the next charge.
💵 Fees
No cancellation fee, but Noom auto-renews — the trial often rolls into a longer paid plan.
↩️ Refunds
Refund windows depend on the program. Noom Weight: refunds may be available if requested within 14 days of your first charge. Telehealth for Branded Meds: within 7 days of your first charge, unless a clinical visit has already occurred. Noom Med: refunds may be available unless a prescription has already been written. In all cases, renewal charges are generally not refundable, and refunds are requested through Noom support (chat bubble or support@noom.com), not self-service.
Retention traps to expect
- The free trial auto-renews into a longer, more expensive paid plan unless you cancel first.
- You must cancel before 11:59 p.m. ET the day before billing — miss it by hours and the next charge goes through, and uninstalling the app doesn't cancel anything.
- Cancelling never refunds you: that's a separate support request with tight windows (14 days Noom Weight, 7 days Telehealth) and non-refundable renewals.
The bottom line on cancelling Noom
Noom is the kind of subscription you have to babysit. You cancel yourself in the app or at web.noom.com under Settings → Subscription, but the deadline is strict: cancel before 11:59 p.m. ET the day before your next billing date, and uninstalling the app does not stop the charge. The trial auto-renews into a longer paid plan.
Cancelling stops future charges but does not itself refund you — that is a separate request through Noom support. Refund windows are tight: Noom Weight within 14 days of the first charge, Telehealth 7 days, Noom Med unless a prescription is written. Renewals are non-refundable.
Ways to cancel Noom at a glance
| Method | Available? | Notes |
|---|---|---|
| Online (web.noom.com) | ✓ Yes | 3 steps |
| In the Noom app | ✓ Yes | 1 step |
| Support chat / email (for a refund) | ✓ Yes | 2 steps |
Cancelling Noom vs WeightWatchers (WW) vs Calm
How the cancellation experience stacks up against similar services.
| Noom | WeightWatchers (WW) | Calm | |
|---|---|---|---|
| Cancel online? | ✅ Yes | ✅ Yes | ✅ Yes |
| Ease of cancelling | 2 / 5 | 3 / 5 | 4 / 5 |
| Refund fairness | 2 / 5 | 3 / 5 | 3 / 5 |
| No dark patterns | 1 / 5 | 3 / 5 | 4 / 5 |
Noom cancellation — FAQ
＋ − Does deleting the Noom app cancel my subscription?
No. Uninstalling the app does not cancel billing. You must cancel in the Subscription Portal, the app's settings, or by email.
＋ − How do I avoid being charged by Noom?
Cancel before 11:59 p.m. ET the day before your next billing date. Noom's trial often converts to a longer paid plan, so cancel early if you don't want to continue.
＋ − Can I get a refund from Noom?
It depends on the program: Noom Weight within 14 days of your first charge, Telehealth for Branded Meds within 7 days (unless a clinical visit happened), and Noom Med unless a prescription has already been written. Renewal charges are typically non-refundable. Request via the support chat bubble or support@noom.com.
＋ − Can I switch plans instead of cancelling?
Yes. Noom lets you switch between programs (for example Noom Med to Noom Weight) as an alternative to cancelling — ask support about switching if you want to keep an account but change the plan.
Sources & official policy links
This guide is independently written and not affiliated with Noom. Cancellation terms can change at any time — always confirm the current policy on the official website before cancelling.